EDUCAUSE 2006 – The Changing Place of Space

Alan Cattier, Director of Academic Technologies and Carole Meyers, Senior Director, Facilities and IT at Emory College presented.

Space design is something they’ve been working on for seven years and they’d like to show us about what they’ve done for the campus and for departments.

Why talk about space and what makes it so challenging?  No one seems to have enough, maintenance is deferred in many spaces, non-traditional spaces are now becoming more valuable, and traditional ownership roles are at stake.

Between A/V, IT the Registrar and more, ownership is too complicated to say that any one office “owns” space on campus.

In a “World is Flat” world, there is a “Disappearance of an ‘Outside'”.  Students are home and away, work mixing with play, computers are complimented by other devices, there is wired and wireless access, and students are able to access resources on or off campus.

Financially, socially, and culturally everyone is looking for different things from space.  We also have to allow physical and virtual campuses to intersect.  Agility and adaptability are values to include in the design of campus spaces.

In 2002 Emory began a seven year program focusing on formal learning spaces (classrooms).  Five million dollars was allocated for investment in classrooms.  Cox was created to be a collaborative computing lab, something they did not have before.

Students are very savvy in how they exploit the space.  Quality matters: students were aware of the investment the institution had made.  61″ screens!  Maintenance really matters, and students take care of the place too because they see how much Emory cares.

When it works, space becomes place.  “If you don’t know where you are, you don’t know who you are”, Wendell Berry as cited by Wallace Stenger in “A Sense of Place.”

Space Educause

Carole spoke about moving on from Cox.  The challenge was to leverage the lessons from Cox across 600,000 square feet.  They decided to set up a series of incubator classrooms.  Different rooms had different approaches.  One room was done with bean bag chairs when the ones that were ordered didn’t show in time:

Space Educause2

Some liked this room, but other classrooms experimented differently with space.  The trick was once these spaces were designed, how would they be operated and maintained.  Facilities has 3 staff dedicated to this, while IT has 13 on the College Facilities and IT Team.  Another team is the AAIT’s Classroom Technologies Team, which has 7 people and is responsible for operations of 90 registar classrooms + 100 other rooms..  A Classroom Planning Group brings in a larger group, and there is an annual budget of $300,000 – $500,000 for innovation and maintenance.  Design and operations is seen as a continuum.

A new project is their PSychology building.  If you have classroom standards, you can define the number of square feet per person that you want to have in a classroom.  New methods take more space per student and your architecht needs to know.  11% of the Psychology building is being preserved for common spaces – a direct lesson from Cox.

Acoustics, furniture, lighting and HVAC are all considerations.  Zone your buildings to preserve energy when possible. 

Facilities staff are usually interested but distant from academic practices and operations, as well as IT.  Put facilities staffs in your shoes – let them cart technology around so they can see the use of A/V closets.

If you do good work, the faculty and the students will get behind your efforts and demand that you do the same in their different spaces.  But you have to bring the facilities people along so they can see how people respond to changes in space.

Other points:

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EDUCAUSE 2006 – Gaming as Pedagogy: Teaching College Economics via a Video Game

Robert Brown, the Dean of Continuing Learning and Nora Reynolds, Assistant Dean at the University of North Carolina – Greensboro presented.

Brown began by talking about his son’s passion for gaming.  Games are student-controlled, which is very different from your typical instructional experience.  About 72% of college students play games.  In a traditional Economics class, there’s lots of memorization and recitation (via exam) but no application of the principles.  We know that application produces better learning, and games allow students to apply what they’ve learned.

Gaming embeds the best features of education: interactivity, communication, assessment and more.

They played a movie introduction to the game.  Nice animation. 

Brown said there have been 35-40 people involved in the project, all internally funded.  Project management, coders, writers, videographers, content experts, etc.

Josh talked about the technology.  The movies were created with Maya, with 3D Studio Max too.  THey rendered out the scenes and used other programs to put the final movies together (Motion, Final Cut Pro, Soundtrack, music was done in house).  Adobe After Effects for some compositing.  After Final Cut put the movie together, it was all put together with Flash, which was the primary game engine.  FLV files instead of SWF files.  Audio syncing is better in FLV.  FLVs stream better, and presentations can be longer.

THe back end was done with a MySQL database to record actions of the game players and their game states.  PHP server scripting and XML to talk to Flash.  Synchronous chat is enabled so you can ask advice or go over lessons in game.  Also professors can participate to “provoke conversation throughout the game.”  Audio is mostly MP3, pulled in dynamically.

Putting a movie together is a non-sequential process – this doesn’t lend itself to sequential learning in class.  Reynolds spoke about where everyone is with the story.  A spaceship has crashed on a post-apocalyptic earth.  There were fatalities but some have survived.  You come from a planet that had no scarcity, but here everything is scarce.  You are identified immediately as the leader because your commander has died.  You have an ethical dilemma – you don’t have enough medical supplies to save everyone so you have to decide who lives.  You have a robot (‘bot’) that malfunctions but can access earth archives to help you (and be your guide).  Next you have a survival problem: not enough water or food.  In the process of developing survival techniques you will learn how to create a labor force.  Eventually you can create a surplus and you can then go out to find other pods that have crashed. 

After climbing a mountain you learn another tribe exists on a shore and there is a possibility for trade (fish and rabbits).  A human city (and its diseases) is found, and another crisis occurs.  The other pod (Pod 51) will most likely be wiped out by a hurricane.  Do you help?  You get some advice and you choose whether you’re going to be a democratic leader, soliciting input on the costs and benefits.  Each research option costs at least one hour of time, and the hurricane is coming.

The quest is interdisciplinary.  The giving of foreign aid isn’t always altruistic, and the advisors present different perspectives on the economic consequences for the giver.  The videos of the advisors are from historical footage from earth (a video of Zaire and Rwanda).

Students then do meet with the other advisors after the choice is made to hear their perspectives on what to do.  You are then faced with a refugee issue. Instructors can use Illiuminate, podcasting, etc. to communicate.

In Economics courses, there are typically two exams, a mid-term and a final.  With the game, there is constant assessment that opens new opportunities for faculty to communicate with students who have problems at different points in the game.

What happens if they’re not getting it?  We can see how much time they spend in the game.  Students are prodded, encourged, etc., but if there is a part that students really don’t get it, the production team meets with students to work out new content that could be dropped into the game (in the game metaphor) to help students understand these issues better.

At the end of every level there is a leadership rating which is essentially your grade for that level.  Average your level scores and you know your grade.  You also get feedback at the end of each quest. 

Gaming Educause2

They spent 18 months working on it, about twice the time they thought it would take.  It also ended up being very expensive.  They needed more programmers in certain areas of the game, which created a project bottleneck.  Brown and Reynolds didn’t have a good idea of how long the technical aspects of the game would take to produce.

In the game, you have dreams where you are in earth game shows (Hollywood Squares) where you are tested within game. 

The final confrontation is where you have to unlock a series of gates by answering questions (random questions).

They played a promotional video for the class.  Here’s a shot from that (think Stayin’ Alive):

Gaming Educause

Questions came up about cost (this was deflected).  They are also thinking about other gaming engines.  Every decision students make goes into their grades.

Gaming Educause3

How do you prevent cheaters, just as there are in other games?  A huge bank of questions is one defense.  The game is not compliant with section 508.

My take is that this was very well done, but very expensive to do.  I’ve always thought that semester-long games are possibly more work than what you get from them.  I don’t know how long the game will be playable (as technology continues to progress), and how extensible the game really is as the overall effort is finished and the large team disbands.

That said, I’d love to play the game, and I’ll be visiting the UNC-G web site to see how the game is received.  They begin the first full round of game play tomorrow.

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EDUCAUSE 2006 – Time, Space and History

Edward Ayers, the Dean of the College and Graduate School of Arts and Sciences at the University of Virginia and Will Thomas, the John and Catherine Angle Professor in the Humanities, in the Department of History at the University of Nebraska-Lincoln presented.

The presenters were interested in presenting the past more effectively through digital means.  Using the paradigm of weather maps, Ayers suggested we develop something similar to show the “historical weather”.

History takes place in time and space, but the discipline hasn’t come up with traditions of telling this information beyond “heavy textbooks” and atlases.  He looked at what happened after emancipation – people disbursed and the record vanished.  Using a topographical model, Ayers showed us what looked to be creeks feeding into rivers.  These were preachers and ministers who promoted freedom.  He also showed a QuickTime movie that showed the migration patterns of African Americans through US history.  It was fascinating to see how everyone spread out after emancipation.

Ayers’ point is how can the humanities ignore the tools that are becoming available.

Thomas talked about developing a 4-dimensional atlas, and what that would mean.  Thomas wanted to use the hypertextual network to understand the change that railroads brought.  They changed time and space, and conceptions of time and space.  It was thought that railroads had annihilated space and time.

ACRLS has said that humanists and social scientists have to develop their own means to do research and interpretation – others won’t do it for them. Thomas is working to do just that.

The Arora project (History in Four Dimensions) is an attempt to create not silos of archives but a larger digital archive of history, with many views into that information.

Thomas presented an interactive map of Nebraska that allows you to drag along a timeline to see how the “weather” of history changed the state, with population changes as the railroad developed.

Thomas says that we need more collaborations with historians, IT specialists and librarians to build these kinds of resources.  He described Token X which can find the frequency of words in XML documents, and showed an example analyzing slave labor in the creation of railroads.  The words displayed on a map or picture that can be connected to documents that tell individual experiences.

They’ve looked at passenger rates, using internet maps to show how rates worked in 1880, with links to accounts of travel over that particular railroad line.

Thomas says that the web is thought of in terms of space, but not time (with the exception of the Internet Archive).  If we can proceed with some humility and a dash of boldness, we will know that the tools we have are imperfect, but they are better than what we’ve ever had.  They can allow historians, students, and the general public to see history in a different way.

Questions:

How are students involved?  Ayers thought there was so much energy that’s wasted, so they build everything first so the students could just jump in.  Get the students into the library, into the special collections.  Students had to create brief narratives for 10 stories.    Students created 10 Word documents that were then cut and pasted into the database, along with keywords.  2/3 of the way through the semester they had a good amount of work, and for their final project they used each other’s work.  2500 cases now.  The front end can be a map that you click to access specific data.  “Imagine you’re writing history for your cell phones.”

What kind of changes are you seeing in students’ ability to analyze data?  Students come so processed by Advanced Placement.  By the end of the semester they are much more creative in the way they talk about what they are finding and how.  Start with a torn piece of paper, put it in a database, and then analyze.  The students say it creates lots of anxiety, but it’s a worthwhile experience.

is there a public URL?  There are two sites, both will be attached to the presentation page on the EDUCAUSE site.

(I couldn’t hear the questions, but there were two): Much of what they’re doing looks more like social science than history, but it is grounded in the literary resources.  History has always been an uncomfortable fit because it is so grounded in text.  Thomas spoke about making it extensible – this will be their greatest challenge.  Bringing other historians into this project will be difficult.  History is a monographic culture, experimentation at this level is unprecedented.  Using a digital object in a class is one thing, but making a scholarly mark as a professor is difficult.  They have to say something analytically different about the past, not just promote the tools.

History departments typically don’t have technology budgets.  How do you fund things like this?  Thomas said this was the stone soup model, where getting buy in from the head librarian was crucial for this kind of experimentation.  Getting IT support was also vital (equipment).  A one time, one shot deal with IT. NIH is interested in funding – everyone is waiting for scholars to step up with ideas.

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EDUCAUSE 2006 – Social Software, Teaching and Learning

For my pre-conference seminar I chose to attend Bryan Alexander and Barbara Ganley’s seminar on social software, teaching and learning.  I’ve spoken with Bryan about social software, and seen him present at NLII (now ELI), but I’ve never had the chance to attend any of his workshops.

The seminar has a web site where all of the materials for the class have been placed.

Barbara began by grounding the conversation in teaching and learning – this is the focus of today’s seminar.  She reminded us that Dewey said that learning is a social activity.  She suggests that we consider the learner as a node in a network.  Doing the discipline unites learning the discipline and learning new literacies.  Social software puts the students in the center; the dynamic of the class changes.

Bryan pointed out that students have used the technology but have not reflected on the implications and possibilities about the software.  He described blogs as blobs of microcontent presented in reverse chronological order. Blogs are not new, they are old, established and huge in size.  Technorati says there are 50 million blogs in the world.  Even if you doubt the specific number, there are a lot of blogs.

Bryan talked about community blogs, specifically ErieBlogs.com, where everyone in the community can blog.  There’s even competition between the community blog site and the local newspaper.  Baghdad Burning blogs the war in progress – something unparalleled in history.

Warblogs: Blogs devoted to a conflict.  The Command Post is an example of this.  A Blog Carnival is a blog post that aggregates various blog posts on a specific topic.

Barbara suggests that a blogger starts writing, but then communities form around that person, connecting as nodes in a network.  If one blogger vanishes from such a network, the network can survive.

Bryan showed a Middlebury blog that aggregates blog posts from Middlebury students studying abroad.  Barbara says blogs are about conversation, reflection and linking.

Bryan Educause

What about blogs as a permanent record of someone’s mistakes?  Barbara says that education is a cycle of disruption and repair, not some neat and tidy experience with no errors.  Class-based blogs are webbed, with students commenting and reflecting.  Thought evolves over the course of the class and it’s good for the blog to record that progress.

Once the faculty posts a comment to a blog, it effectively ends conversation.  So Barbara holds off on posting comments so she can let the students build the conversation themselves.

Blogging allows for informal learning to merge with formal learning.

My note-taking was poorer this afternoon:

Wikipedia as a source: faculty generally don’t accept encyclopedia entries as sources in research.  Wikipedia is a starting point, not a destination.

Barbara has the students create their own guide to using the wiki.  She also finds PBWiki to have very easy templates.

Unless someone starts a wiki page, it’s very hard for others to start.

Del.icio.us for classes, especially social science classes.  Penn State’s library has a tag page for books in their library.

Student-produced podcasting is much better than “prof-casting”.

Barbara made a good point about modeling student performance in first-year vs. third-year courses.  We explain the grading system but don’t explain the level of the content we expect them to be able to review and produce.

More on this if I get the time to reflect.

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EDUCAUSE 2006 – Uncovering the Science in Computer Science: Challenges for the 21st Century

Brian Hawkins started the conference by telling us that more than 7000 people are attending this year.

Vinton G. Cerf was our keynote speaker.  Cerf is currently the Vice President and Chief Internet Evangelist at Google, but he’s had a long history with innovation and the internet.  He was wearing the graduation garb from the University of the Balearic Islands.

Cerf Educause

He briefly mentioned Google Apps for Education – they have 2500 institutions using these applications today.

He is interested in computer science faculty taking up a challenge that has been largely unmet.  Mobile users vastly outnumber computer users around the world.  The largest fraction of internet users are in Asia today, with over 380 million users.

Cerf challenges the idea that computer science is a science.  Normally in science you develop a theory, you predict results, you make measurements, compare with predictions, publish and iterate until predictions and measurements coincide.  But computer science doesn’t work in this way.

Programming efficiency has not kept up with hardware efficiency.  What can we predict?  We cantalk about memory, computing requirements and time, network modeling, language grammar analysis, decidability and optimization.

But we can’t predict how long it will take to complete a program, how long it will take to find the bugs in a program, or how many we will find.  We can’t predict if the program will do what it is supposed to do.  We can’t even tell if a program is a worm or a virus, or even tell if a message is spam.  Spam filtering is fairly effective, but the algorithms we use to detect spam aren’t very sophisticated.

Security is another challenge.  Are there holes in the operating system?  Does this router have vulnerabilities?  Can the network be used to attack itself (auto-immune distributed, reflective denial of service)?  Is the internet a bad configuration?

Cerf says we didn’t put enough authentication into the internet, and we should fix that.  Public-key-cryptography was only published when the internet was getting started, so it wasn’t really available.  We need to know that the information we are receiving is valid, not faked.

Digital signatures have the possibility, along with public-key-cryptography to fix the authentication issue on the internet.  Cerf says we should see something soon along these lines.

But problems often come because of erroneous configurations on any of the pieces that make up the network.  We need to find better ways to find configuration problems.  Until we do we will have an unstable environment.

Information Management is another area ready for improvement.  We need more tagging and we need automated tools for doing this.  We don’t have good tools for searching video and audio (“find me a picture that looks like this one…”).  We’ve made heavy use of location, and can index content according to where it is.  Geolocation is coming along, but time (time of day, etc.) should also be included, along with location.

Cerf Educause2

We need to preserve operating systems and software.  This helps us discover old material.  Without this, more and more information will become undiscoverable.

There are new user-oriented paradigms to consider.  Amazon, Tivo, IM, GPS navigators, image and video sharing are all part of the self-service paradigm that makes collaboration more important.  Real estate searches aren’t done in cars anymore; they’re online.

Cerf is very concerned about declining computer science enrollments.  Children are natural scientists, though, so what is causing the failure?  What can we do?  Sputnik was a real surprise back in October 1957.  In January of 1958 the US had created the NSF Science/Technology enrichment program.  ARPA, NASA and a national focus on science, technology and engineering all helped the US – including Cerf himself – to dedicate themselves to science and technology.

Cerf suggests global warming is the new Sputnik.  If we treat this as a national challenge, improved science and technology programs in K-12, designed fossil fuel efficient cards and power generation.  France uses nuclear power to reduce their oil consumption.

This would require massive computing and new algorithms to model.  Tele-working, tele-cooperation, tele-operation, tele-medicine are all possible ways to reduce our dependency on oil.  What else?

Cerf then gave us an update on the Mars rovers and how they’re doing.  It’s a good thing the dust devils blow the dust off the solar panels on the rovers.  He also mentioned how redundant radios have kept the rovers communicating with earth (the first radios died out, but the new ones can communicate with the orbiters).  Cerf sees the internet extending into space, with an interplanetary backbone being created over decades.

Questions were asked.

Cerf Educause3

What about net neutrality?  Google couldn’t have gotten started if the net weren’t freely available.  Cerf hopes this gets addressed better next year.

Someone expressed their concerns about software losing backward compatibility and the loss of information created using that software.  Cerf suggested that software makers be approached about putting their software into escrow when they create it.

What about privacy?  Cerf says there isn’t much.  Americans in particular are willing to give up privacy in exchange for convenience.  The Myspace or iPod generation in particular seems to think it’s cool to share information about themselves.  People need to be trained to think twice about what they are putting up on the internet.  Identity theft is a 200-billion dollar a year problem.  Our definition about what’s personal is going to have to change.

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Testing Podcasts Recorded on an iPod

I wanted to check to see how voice memos recorded on an iPod with the XTremeMac MicroMemo work when creating enhanced podcasts in GarageBand.

I recorded the audio in three quick segments.  When I connected the iPod to my computer, iTunes launched and asked if I wanted to import the files.  I said yes, the three files were brought into iTunes.

I launched GarageBand and created a new podcast.  Rather than go through the media browser I simply dragged each of the three audio files from iTunes into GarageBand.  I placed them on the Male Voice track, and was able to click the empty regions, select them and delete the dead air.  I brought the remaining three audio clips together, plopped in pictures from a play I did at Trinity Episcopal High School, Metamorphoses (they do the best shows at Trinity), and shared the file out to my desktop as a podcast.

The high setting on my iPod sounds pretty good.  I should play with the low setting to hear the difference.  But it was pretty quick and easy to put things together.

The resulting podcast is here.

The real trick tonight is whether I can easily load the podcast from ecto or if I need to do this some other way.

Let’s upload and find out!

UPDATE: Well, I haven’t figured out how to do the enclosure properly in WordPress, but the link will let you download the file so you can watch and listen in iTunes or on your iPod.

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Info Island in Second Life

I spent some time this weekend going through Second Life.  Most of the time I stay on the NMC Campus, but it’s quiet most of the time and after a while I’m looking for something to do.  So this weekend I visited several other places in Second Life.  The most interesting was Info Island.  The librarians have run amok!

Snapshot_001

It’s an entire island of libraries.  And they’ve got a second island on the way.  I started outside the main library. 
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I was impressed that even in the cyber world librarians take pains to help us all fulfill our civic duties.  They had signs you could click on to connect to each state’s voter registration web site.

Inside the main library they’ve got audio books.  They call them Audio Navigators. 

Snapshot_003

Everything is arranged by author.  When you select the text you want to hear, your web browser loads an MP3 file of someone reading the text to you.
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And the audio files are yours to keep.  I listened to “Taming the Bicycle” by Mark Twain – it played in my web browser while I kept Second Life going up front.
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They have a tower with information for many disciplines.  Some of the floors aren’t finished yet, but they’re linking to useful web sites from each discipline’s floor.
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This is the first floor of the tower.  There’s a transporter you use to teleport to the other floors.  I missed that the first time I visited – I was looking for stairs.  But the transporter works well, complete with Star Trek sound effects.  The top floor is a theatre you can use for presentations.  There’s also a very nice classroom.  NMC may want to look at that for their campus.
Snapshot_007
My favorite room in the tower was the Humanities room.  The circular desk in the center links to some good web sites, and there’s even a cabinet containing maps you can have.  But the look of the room is almost as important as the things you can access, and I think I’ll be spending some time on this floor of the tower.

NMC’s Teacher’s Buzz is going to be visiting the Thompson NETg campus tomorrow.  I’ve been there and it’s an interesting place.  They’ve got some casual spaces for you to relax while you’re listening to or watching their training materials.  But the environment that’s been created on Info Island is what I’d like to to see NMC consider.  Maybe the Teacher’s Buzz can arrange a field trip there too.

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Living the Digital Life

Both of my daughters are now taking dance classes near the University. My younger daughter’s class takes place on Saturday, and I do our weekly grocery shopping while she’s in class. The other class takes place at the end of the day on Wednesday, leaving me with not much to do for an hour.

Ukrop’s to the rescue! The grocery store at the Village Shopping Center has a wireless network. They set it up in their café, and the best part is that wireless access is free.

This past Wednesday was the first time that I brought my computer to Ukrop’s. I set up in the café only to find that while I was able to connect to the wireless network I wasn’t able to access any web site or service. Since I work in IT I thought this would be something I could troubleshoot but I seemed to get stuck when I tried to release and renew my DHCP settings. Nothing happened.

Seeking help, I went to the customer service desk at the front of the store. The person behind the desk didn’t seem to know much about the network. One of the area managers came over and I asked him if he knew anything that might help. He knew about it but wasn’t able to offer any assistance.

Depressed, I went down to the local Starbucks. Many Starbucks have a wireless environment and while I was pretty sure it costs money to use, I thought I’d at least find out. It turns out it’s $9.95 to have a single day of access, or $29.95 a month to have ongoing access.

Since I’m going to have dance class twice a week from now through May I decided Ukrop’s would be worth a second try. I brought my Mac back to Ukrop’s for Saturday’s grocery shopping trip. Once again I found myself on their wireless network but unable to access the Internet.

I went to the service desk determined to be more persistent this time. As before the person behind the counter had no real understanding of the wireless network, but one of the cashiers who is standing by mentioned that the wireless network had been down for some time. It turns out that the cash register station in the café uses the wireless network too. Another manager wandered by and listened to my story. He didn’t seem to know what to do but he suggested that the customer service person page another manager. Two managers were paged, and after a moderate amount of time neither of them showed up. After waiting for some time, the manager who had listened to my story reappeared and told me that he had unplugged and plugged back in their modem.

Sure enough, when I went back to the café the wireless network appeared and I was on the Internet at last.

Wireless is a new service at Ukrop’s as it is in many places. Creating a wireless network in a store creates the opportunity for the community to come together. It’s also a nice way to make some money. But I think many stores are like Ukrop’s, offering a service without having anyone on hand who knows how to manage it. In this time before wireless networking becomes ubiquitous, those of us who wish to use the services may find ourselves providing the technical support that these establishments need.

For now I’m simply looking forward to the next dance class and a the opportunity to get some work done in Ukrop’s Café.

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NaturallySpeaking and iListen

For more than eight years I’ve been working with dictation software in one way or another.  Mostly I’ve been working with Dragon NaturallySpeaking, but I’ve given ViaVoice and more recently MacSpeech iListen a try.

Dragon is without question the standard against which all the rest are measured.  I’m currently on version 8 (David Pogue indicated that version 9 wasn’t worth the upgrade if you have 8 ), and it’s just about perfect.  I do have corrections but they are few, and I’m surprised by how accurate the program is even when I’m speaking quickly.

My only complaint about Dragon is that it’s a Windows application.  As anyone in the liaison group can tell you, I live on my Mac.  I don’t have anything in particular against Windows – some of my best friends use Windows.  Actually there are three things I can only do on a PC:

  • Schedule a meeting with a room as a Resource in Outlook/Exchange
  • Convert my laptop to tablet mode to read and annotate PDF documents
  • Dictation

Someday I hope Microsoft makes Entourage work with Exchange.  Someday I hope Apple makes a tablet.  Someday I hope someone makes dictation software that works as well on a Mac as Dragon NaturallySpeaking does on my tablet.

Recently I purchased iListen from MacSpeech.  If I could have a reliable speech-to-text program on my Mac, I could avoid bringing two computers home most weekends.

I’ve had plenty of luck finding applications on the Mac.  OmniGraffle takes the place of Visio, BBEdit replaces Visual SlickEdit, Pages beats Publisher, Keynote beats PowerPoint, and so on.

David Pogue at the New York Times recently wrote about iListen as a side note in his review of NaturallySpeaking 9.  He’s a dedicated Mac user – if you haven’t seen his TEDTalks presentation about Microsoft, Apple and design, you should.  But David has stuck with Dragon over the years because it’s better than anything else.

As Pogue notes, iListen isn’t nearly as accurate or as elegant as NaturallySpeaking.  I’ve done more than 30 minutes of training and I continue to have errors in almost every sentence.  I haven’t given up, though.  I correct what needs correcting, despite a correction interface that is not intuitive.  Even with corrections I continue to have accuracy problems.

What’s most frustrating is that iListen essentially requires you to use your headset or the mouse, but not both.  The program tries to remember where the cursor is in the document as it works.  That makes no sense to me.  Ultimately I get to a point in every document where I find i have to reach for the mouse to fix an error that I can’t get the program to select, thus ending my voice transcription attempt.

I’m not giving up!  In some ways I feel as if iListen performs today as NaturallySpeaking did five or six years ago.  Given time, I hope to see MacSpeech develop iListen into a truly useable application.

Or perhaps if I’m lucky, the makers of NaturallySpeaking will create a Mac version now that the hardware is Intel-based.

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The Changing Face of University Websites

Maish Nichani has posted an article, “The Changing Face of University Websites“. The article takes a positive view of the latest redesigns coming from many institutions. Maish approaches the new designs from the positive viewpoint that institutions in this generation of web site redesign are adhering to web standards much more than before. XHTML and CSS are being widely adopted, information architecture is organizing the site and making it easier to access content, and home pages are “also showing a common structure”. RSS is being used, and branding is being applied more consistently throughout sites.

All of this is encouraging as Richmond looks to create the next generation of its web site. We’ve recently reorganized the support structure for the web and made plans to implement a new CMS. Once we have our new Web Services department up and running, I hope to see Richmond’s site come together according to many of the principles Maish outlines in his post.

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